REFUND AND RETURNS POLICY

Your satisfaction is important to us. Please read this policy carefully to understand our return and refund process.

1. Return Eligibility

You may request a return within 30 days of receiving your item if:

  • The item is unused, unworn, and unwashed

  • Original tags and packaging are intact

  • Proof of purchase is provided

2. Non-Returnable Items

The following items are non-returnable:

  • Gift cards

  • Final sale or clearance items

  • Customized or personalized products

  • Items showing signs of wear or damage caused by the customer

3. Return Process

To initiate a return:

  1. Email [email protected]

  2. Include your order number and reason for return

  3. Wait for return authorization instructions

Unauthorized returns may not be accepted.

4. Return Shipping Costs

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

  • We recommend using a trackable shipping service

5. Refunds

Once your return is received and inspected:

  • We will notify you of approval or rejection

  • Approved refunds are processed within 5–10 business days

  • Refunds are issued to the original payment method

6. Exchanges

We currently do not offer direct exchanges.
If you need a different item, please return the original and place a new order.

7. Damaged or Incorrect Items

If you receive a defective or incorrect item, contact us within 7 days of delivery. We will replace or refund the item at no additional cost.